Purpose
This document is intended to provide cause and corrective action information about Siebel Error Message SBL-ESC-00053: Error loading rule definitions.
Scope
This document is informational and intended for any user.
SBL-ESC-00053: Error loading rule definitions
Explanation
An error was encountered while reading the workflow policy definitions from the database. It is likely that the value provided as the Group Name parameter to the component is incorrect or that it points to an inactive Workflow Policy Group.
Corrective Action
Please make sure the Workflow Policy Group is active, and that the name is correctly specified on the Workflow Monitor Agent component in the Group Name parameter. If the failure appears related to recent customizations of workflow objects in the repository, then use the object validation mechanism in Siebel Tools to validate that the modified objects are configured correctly.
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